Average Reviews:
(More customer reviews)The 3-Star rating is not due to the item ordered but mainly to its Seller, Medical Department Store (who in my opinion deserves "0" stars)!!
Medical Department Store (MDS) who sold this cane I purchased via Amazon.com will never get another order from me. I would have returned the item immediately after their first reply to my contact with them about a missing part of the order, except that the order was placed on behalf of and shipped to a disabled individual living in another state. Being ignorant of the product description (including the proper name of parts) and offering appearing on Amazon.com, MDS did not honor the supply of all that was advertised regarding the cane ordered (namely a free PVC ferrule for the cane). At first MDS said the ferrule was a 'strap' which it is NOT.I had to send them the correct definition as to what a ferrule really is; in my e-mail to them, I even 'cut and pasted' the Product Features and Production Description wordings as they appear on the Amazon.com website -- to no avail. The replies from MSD were ignorant with no sense of good customer service!If no replacement PVC ferrule was to be supplied with the order, then the advertisement was either misleading or poorly written.
I have been ordering products on Amazon.com website for years and have never had this type of problem with an order.I repeat ... never again will I place an order that involves this company.
Click Here to see more reviews about: Elegant Foldable Walking Stick, Adjustable Folding Cane
Product Description:
This Foldable Walking Stick is suitable for people who require relief and support during daily life. Travel-ready, reliable and sturdy in lightweight aluminum. The foldable stick packs easily into carry bag supplied and quickly snaps into shape when needed. Features ergonomic comfort handle and non-slip rubber ferrule. ** 1 Extra Replacement PVC ferrule for FREE ! ** Replacement PVC ferrule is necessary after continued usage of your walking stick, simply so the the stick will provide more traction and stability.
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