Average Reviews:
(More customer reviews)I am in a difficult position on this product. It looks nice - but it breaks if you pull too hard.
Mine broke on the second or third use in pulling a zipper around a tight curve. The ring goes through a hole in the rubber and it ripped right through the rubber.
Not very encouraging.
CaseLogic offers a 5 year warranty and I will be calling them tomorrow to see how they handle this situation. I will append my review accordingly.
In terms of design, these are top-notch. They verge on being too big, but it is their size that makes them so useful. No need for finding a dainty little pull with these hummers. Just reach out, wrap your fingers in these and pull. For heavily used bags, these are great - they make getting stuff in and out easier and quicker.
Owing to my breakage incident, I have concerns about overall durability, but if CaseLogic honors their warranty and doesn't charge a bundle (if anything) for shipping replacements, it is a problem that can be lived with.
N.B.: 02/26/10 I called CaseLogic and was very impressed with their customer support. No complicated phone tree. No waiting on hold. Very courteous representative. Painless and quick procedure to get a replacement. A very positive experience.
Jerry
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Product Description:
Case Logic is obsessed with organization! No matter who you are, what toys, tools or technology you have, where you are, or where you are going, Case Logic is your partner in managing the things that matter to you. We are the "stuff wranglers" that make life easier. Caselogic OZP-3 EZ-Pulls Oversize Zipper Pulls (Black) Oversized zipper pulls allow for easy access. Split ring style hardware for easy attachment to existing zippers. Flexible rubber designs allows pull to conform to grip. 25 Year Warranty!
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